The Zoota mobile app is operated by Cooper Sound Pty Ltd (ABN 20 660 783 308). This policy explains how we collect and use your data. Your use of the app is also governed by our Terms & Conditions.
1. Information We Collect
Account Info: We collect your name, email, username, and profile photo when you sign up using email or Google. We also store a Firebase User ID and an internal account ID so we can identify your account across sessions.
Profile Details (optional): You may add a bio, date of birth, skill level, batting style, bowling style, height, and location to your profile. Date of birth is used only to confirm you meet the minimum age requirement.
Performance Data: We collect video of your bowling and batting, ball speed, ball trajectory, swing and spin estimates, shot classifications, delivery counts, and per-over session data so we can show your stats, run leaderboards, and improve our AI models.
Camera Access: We use your camera only to record and analyze your bowling and batting sessions and to broadcast live cricket sessions you start.
Microphone Access: We use your microphone only to capture audio during live broadcasts you start. It is not used at any other time.
Photos and Videos: We collect photos and videos you choose to upload when creating posts, clubs, or sharing your sessions. These are stored on Cloudflare R2 and shown to other users based on the visibility you select.
Live Broadcast Audio: Audio captured during a live broadcast is delivered through Cloudflare Stream as part of the live video stream.
Social Data: We collect posts, thoughts, comments, replies, polls, votes, likes, follows, blocks, and chat messages you share in the app so the social features can work.
Contacts (optional): If you grant permission, we read your phone's contact list locally so you can invite contacts to join Zoota. We do not upload your contact list to our servers.
Location (optional): If you allow it, we use your approximate or precise location to show local leaderboard rankings, suggest nearby clubs and players, tag posts, and place posts and live broadcasts you share on in-app maps. You can deny location and still use the app.
Device Info: We collect your phone model, operating system version, app version, push notification token, and a list of devices signed in to your account so we can deliver push notifications, support multi-device sessions, and diagnose app performance.
Crash and Analytics Data: We collect crash logs and aggregate app usage events through Firebase Crashlytics and Firebase Analytics to fix bugs and improve the app.
2. How We Use Data
We use your data to:
- Analyze your bowling and batting and display your stats
- Show your profile, posts, and clubs to other users
- Run global, local, and club leaderboards
- Send push notifications about likes, comments, follows, chat messages, and live broadcasts
- Enable chats, polls, and other social interactions
- Suggest clubs, players, and matches relevant to you
- Diagnose crashes and improve app performance
- Train and improve our AI ball-tracking and analytics models
- Promote Zoota: under the licence in our Terms & Conditions, videos, clips, and live-stream recordings you share may be used in our marketing - for example in our social media, app-store listings, websites, and advertising
3. Sharing Data
We do not sell your data. Your profile, posts, and stats are visible to other users based on the visibility settings you choose.
We share data with the following service providers strictly to run the app:
- Firebase (Google) - authentication, push notifications, crash reporting, and analytics
- Cloudflare R2 - storage of uploaded photos, videos, and profile images
- Cloudflare Stream - delivery of live broadcast video and audio
- Sportmonks - read-only cricket fixture and live-score data (no personal data is sent to Sportmonks)
- Google Play Billing - if you subscribe to a paid tier
These providers process data on our behalf under their own privacy and security commitments.
4. Data Retention and Deletion
We retain your account data while your account is active. Performance videos and analytics are kept so leaderboards and historical stats remain accurate.
When you delete content or your account, your profile, posts, comments, and uploaded media are removed from the app and our servers, and your Firebase authentication credential is permanently deleted. Residual copies in backups are purged within a reasonable period.
Two things deletion cannot undo, as set out in our Terms & Conditions: AI models already trained using your content stay trained (your content is not added to any new training data after deletion), and promotional material already published cannot be recalled (your content is not placed into any new marketing after deletion).
5. Security
We use HTTPS encryption in transit and secure cloud storage at rest. While we work hard to keep your data safe, no internet service is 100% secure.
6. Your Rights
You can:
- Update your profile or change permissions from in-app settings
- Block other users
- Request a copy of your data by emailing us
- Delete your account at any time from settings
7. Contact Us
If you have questions, contact us at:
Cooper Sound Pty Ltd (ABN 20 660 783 308), operator of the Zoota app